This Privacy Policy explains how Spellbound Communications Limited (“we,” “us,” or “our”) collects, uses, shares, and protects information obtained from users (“you” or “your”) when interacting with our services, platforms, or website. For the purposes of this Privacy Policy, the term “User” refers to any individual, client, organization representative, partner, website visitor, or entity who accesses, communicates with, or uses any services, digital platforms, websites, or communication channels provided by Spellbound Communications Limited. This includes anyone whose information is collected, processed, or stored as part of our business operations.
Spellbound Communications Limited is committed to ensuring the confidentiality and security of individual, client, organization representative, partner, website visitor information. All collected data is used strictly in accordance with Spellbound Communications Limited Internal Privacy & Data Protection Guidelines, and will never be shared with third parties without prior consent, except where required by law.
- Information We Collect
We may collect the following types of information:
- Personal Information
- Name
- Email address
- Phone number
- Address
- Company/organization name
- Job title or role
- Service & Project-related Information
- Project requirements and documents
- Communication history
- Feedback, queries, or support requests
- Technical Information
Collected automatically through cookies and similar technologies:
- IP address
- Browser type
- Device information
- Website usage patterns
- Access times and referral sources
- Payment Information
If applicable:
- Billing details
- Transaction records
(Note: Spellbound Communications Limited does not store complete payment details unless necessary for contractual purposes.)
- How We Use Your Information
Information collected by Spellbound Communications Limited may be used for the following purposes:
- To deliver and manage our services and projects
- To personalize client experience
- To improve our service quality, communication, and support
- To send service-related updates, proposals, or promotional communications
- To analyze user behavior and website performance
- To ensure security, prevent fraud, and maintain a safe digital environment
- To comply with legal and regulatory obligations
Spellbound Communications Limited does not knowingly collect information from children under 13 years of age.
- Information Sharing
We may share user information only under the following conditions:
- Service Providers
With third-party vendors or partners who support:
- IT services
- Website operations
- Payment processing
- Project execution or delivery
These partners are bound by confidentiality obligations.
- Business Partners & Clients
When necessary for project collaboration, approval workflows, or joint assignments.
- Legal or Regulatory Requirements
We may disclose information to government authorities or legal entities when required:
- By law
- To protect our legal rights
- To prevent fraud or misuse
Spellbound Communications Limited does not sell personal data to third parties.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect collected data. However, due to the nature of digital communication, absolute security over the internet may hampered.
- User Rights
Users have the right to:
- Access their personal data
- Request correction of inaccurate or incomplete information
- Request deletion of their data (where legally permissible)
- Restrict or object to data processing
- Opt-out of marketing or promotional communications
Requests can be made through our official contact channels.
- Cookies & Tracking Technologies
Our website may use cookies to:
- Improve user experience
- Analyze website performance
- Store user preferences
Users may manage or disable cookies through their browser settings.
- Policy Updates
Spellbound Communications Limited reserves the right to update or amend this Privacy Policy at any time. Any changes will take effect immediately upon publication on our website or official communication channels.
- Contact Information
For inquiries, concerns, or to exercise your privacy rights, please contact:
Spellbound Communications Limited
Email: info@spellbound.com.bd
Phone: + 880 1684-718754
